Privacy Policy

At Thespian Heights Academy, located in the heart of Los Angeles at 6253 Hollywood Boulevard, CA 90028, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, enroll in our courses, or otherwise interact with us. Our Data Protection Officer, Ms. Seraphina Knightly, can be reached at [email protected] or (323) 555-2288 for any questions regarding this policy.

Information We Collect

We collect several types of information from and about users of our services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, and payment information. We collect this information when you register for a course, subscribe to our newsletter, or contact us through our website.
  • Demographic Information: We may collect demographic information, such as your age, gender, and interests. This information is used to improve our services and tailor them to your needs.
  • Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This information is used to analyze trends, administer the site, and gather broad demographic information for aggregate use.
  • Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on our website and to personalize your experience. You can control the use of cookies through your browser settings. Please refer to our Cookies Policy for more information.
  • Student Records: For students enrolled in our courses, we maintain records of your enrollment, attendance, grades, and performance.
  • Audition Materials: If you submit materials for auditions, we collect and store those materials, including headshots, resumes, and performance recordings.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: We use your personal information to process your enrollment, deliver our courses, and provide you with customer support.
  • To Communicate with You: We use your contact information to send you important updates about our courses, events, and promotions. We may also use your information to respond to your inquiries and provide you with information about our services.
  • To Improve Our Services: We use your information to analyze trends, improve our website, and tailor our services to your needs.
  • To Personalize Your Experience: We use cookies and similar technologies to personalize your experience on our website and to show you content that is relevant to your interests.
  • For Marketing Purposes: With your consent, we may use your contact information to send you marketing communications about our courses, events, and promotions. You can opt out of receiving these communications at any time.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations, such as tax reporting and record keeping requirements.

How We Share Your Information

We may share your information with the following parties:

  • Service Providers: We may share your information with third-party service providers who help us deliver our services, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
  • Instructors: Your enrollment information may be shared with instructors for course administration and communication purposes.
  • Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure socket layer (SSL) encryption to protect your information when it is transmitted over the internet.
  • Storing your personal information on secure servers that are protected by firewalls and other security measures.
  • Limiting access to your personal information to authorized personnel who need to know that information in order to provide our services.
  • Regularly reviewing our security procedures and implementing new security measures as needed.

However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to have inaccurate or incomplete personal information corrected.
  • Erasure: You have the right to have your personal information erased, subject to certain exceptions.
  • Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Withdrawal of Consent: If you have provided your consent to the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Data Protection Officer at [email protected] or (323) 555-2288. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Thespian Heights Academy
6253 Hollywood Boulevard
Los Angeles, CA 90028
Email: [email protected]
Phone: (323) 555-2288